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Student Loan Refinancing: FAQs

Have questions about refinancing your student loans with ELFI? Get the answers you need here. If you still have questions, reach out to our Customer Service Center at 1-844-601-ELFI and we will be happy to assist you.

Who is ELFI? How does ELFI relate to SouthEast Bank?

ELFI is a nationwide student loan debt consolidation and refinance program offered by Tennessee based SouthEast Bank. ELFI is designed to assist borrowers through consolidating and refinancing loans into one single loan that effectively lowers your cost of education debt and/or makes repayment very simple.

Does refinancing student loans cost money?

One of the biggest myths is that refinancing student loans is expensive, often due to it being confused with other types of refinancing, such as mortgage refinancing, which has fees such as closing costs.

Unlike other types of refinancing, most lenders don’t charge any application or origination fees for student loan refinancing – and with ELFI, there are no prepayment penalties, so you’re free to pay off your new loan as soon as you’d like.

Can I consolidate my student loans with my spouse’s student loans?

Spouses are eligible to serve as a cosigner on an application, but we do not consolidate student loan debt among multiple borrowers.

Is consolidating or refinancing student loan debt right for me?

Consolidating or refinancing your education loans may be the right decision for you if:

  • You’d like to lower your monthly payments by choosing a longer repayment term.
  • You have additional income because you can shorten the life of the loan.
  • You want the simplicity of consolidating your loans into a single monthly payment.
  • To learn more, check out this blog on consolidating and refinancing.

Additionally, check out this guide to learn more about the signs that you should refinance student loans.

How long does it take to qualify for student loan refinancing?

Some forms of loans can take months to process, but student loan refinancing is different. You can complete the application in minutes, and you can do everything online. Once you submit your application, the lender will review your information and make a decision. In some cases, you’ll find out whether or not you’re approved in as little as one business day, depending on whether you’ve submitted all of the required documentation.

If approved, the lender will work to disburse your loan. It can take a few days to a few weeks for that process to be completed, so keep making payments on your current debt until you receive a notification that the loan was disbursed. If you refinance your student loan with ELFI, you’ll have a Student Loan Advisor who will be your guide throughout the entire process.

Is savings from refinancing student loan debt significant?

You may think that student loan refinancing isn’t worth the work because it won’t save you enough money. But taking just a few minutes to submit a refinancing application can potentially help you save thousands over your loan repayment term.

Use ELFI’s student loan refinance calculator to find out how much money you could save by refinancing your debt. Also, check out this blog to learn more about student loan refinancing savings.

Will refinancing student loans affect my credit?

Some people hold off on student loan refinancing because they’re afraid it will damage their credit. However, lenders like ELFI allow you to get a rate quote (prequalify) with just a soft credit inquiry, which doesn’t affect your credit score.

If you find a quote that works for you and submit a refinancing application, the lender will then complete a hard credit inquiry, which can impact your credit. However, the effect is usually minimal. According to myFICO — the organization behind the FICO credit score — one hard credit inquiry will typically take less than five points off your FICO credit score.

Do you offer temporary forbearance for an economic hardship?

If you are unable to repay the loan because of financial hardship or medical difficulty, ELFI may grant forbearance for up to 12 months. Forbearance is at the discretion of ELFI.

Do I have to consolidate or refinance all my loans at once?

No, you don’t have to refinance or consolidate all of your student loans at once. During the application process, you will be asked to indicate the dollar amount and number of loans you want to refinance. If approved, ELFI will only pay off the loans you indicate. Learn more about how you can partially refinance student loans.

Explore the eligibility requirements for private student loans.

Prequalify to see your estimated options or return to an existing application.

Read our latest topics around private student loans and get the knowledge you need.

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