Natural Disaster Forbearance:

If you have been adversely affected by a natural disaster and are experiencing hardship, we have options available to assist you during this time. ELFI provides temporary forbearance to borrowers affected by a natural disaster or national emergency as declared by FEMA at http://www/fema.gov/disasters.

If you have questions or need assistance, please contact your loan servicer at the appropriate number below. You may also contact us at answers@elfi.com or call 1-844-601-ELFI.

If your student loan is serviced by MOHELA, call: 855-282-4269

If your student loan is serviced by AES, call: 866-763-6349